![]() I'm always here to provide further assistance with anything QuickBooks-related. If you need additional help, feel free to reach out to me. Please refer to this article to view various details on how the Sales page gives you a great at-a-glance view of the status of sales entries: View sales transactions. You can click this article to view further information on how you can apply the available credit to another entry so this will show as zero: Handle a customer credit or overpayment in QuickBooks Online.
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